AVALIABLE PROGRAMS:
  1. Intimate Service Program
  2. Value Added Program
  3. Reimbursement System
  4. Healthier Alternatives
  5. Got Milk? Drink Juice


INTIMATE SERVICE PROGRAM

Our "Intimate Service Program" is designed to insure absolute communication and responsiveness. The heart of the program is your ability to contact the Family Vending Company, 24 hours a day, seven days a week, including direct access to Barry Frankel, Steve Thornburg and John Brewster.

Communication Meetings
On a monthly basis, our Director of Business Development, John Brewster, will arrange a formal meeting with the assigned representative(s) to discuss the services we provide. Quarterly, if requested, John will conduct group meetings with employees to address future programs, concerns, requests and solicit suggestions. Annually, we will conduct a written customer survey. With this comprehensive communication program, total customer satisfaction is assured.

Daily and Emergency Services
We will service the vending machines for as often as is necessary to provide total customer satisfaction. Each route person is trained in every aspect of the vending industry, including merchandising, customer service, food safety and common courtesy. All employees are issued T-Mobile cellular phones, which provide instant communication between our staff. When we receive a service call, we pledge to respond within two hours.

Personal Services
As part of our commitment, we provide your representative(s) direct access to John Brewster, Steve Thornburg and Barry Frankel. We stand behind our program and personally guarantee results!

John Brewster
Office: (954) 741-5020
Mobile: (954) 868-9772
Steve Thornburg
Office: (954) 741-5020
Mobile: (954) 701-0743
Barry Frankel
Office: (954) 741-5020
Mobile: (954) 931-6692

VALUE ADDED PROGRAM

Our "Value Added Program" offers "large size" items at a considerable savings. This has become popular in recent years and features "name brand" products.

Baked Frito-Lay's Potato Chips
Baked Frito-Lay's Doritos
Baked Frito-Lay's BBQ Chips
20 oz Bottled Soft Drinks
Hershey's ValueVend Kisses
M&M Peanut Chocolate Candies
M&M Snickers Miniatures


REIMBURSEMENT SYSTEM

The successful operation of all our equipment is 100% guaranteed.Should a customer be unsatisfied for any reason whatsoever, a full and immediate refund will be available. A petty cash fund of $20.00 will be issued to the assigned representative. If a customer requires a refund, simply fill out a refund form available from the assigned representative. Our service personnel will replenish the fund on each scheduled service day.


HEALTHIER ALTERNATIVES

This Machine Features Some Items With Reduced Fat

The Family Vending Company has developed a "Healthier Alternatives" eating program, designed to meet the needs of today's health conscious consumer. Our program is specifically tailored for products dispensed from snack vending machines.

The top shelf of each snack machine will be a "Health Shelf" featuring Frito-Lay Baked chips.


Baked
Cooler Ranch
Doritos


Total Fat 2.5g
Saturated Fat 0g
Trans Fat 0g
Baked
Nacho Cheesier
Doritos


Total Fat 2.5g
Saturated Fat 0g
Trans Fat 0g
Rold Gold
Tiny
Pretzels


Total Fat 1g
Saturated Fat 0g
Trans Fat 0g
Baked
Hot Crunchy
Cheetos


Total Fat 4.5g
Saturated Fat .5g
Trans Fat 0g
Baked
Crunchy
Cheetos


Total Fat 4.5g
Saturated Fat 1g
Trans Fat 0g


In addition, each snack merchandiser will have a significant representation of "Healthier Alternatives" items.

Rold Gold Pretzels, Sun Chips, Smart Food Popcorn, Sourdough Pretzels, Animal Crackers, Tuna Kits, Baked Plantain Chips, Snack Wells Cookies, Special K Breakfast Bars, Granola Bars


GOT MILK? DRINK JUICE

Our got milk? Drink Juice program offers a variety of Hershey's and Nesquik flavored milk and milk shakes in 14 oz plastic bottles and La Naturals Dlazzer juice blends in 8 oz plastic bottles.

Barry Frankel, owner of The Family Vending Company, has been selected by the National Dairy Council to be the got milk? celebrity through 2006. This year Barry was placed on the Milk Pep Advisory Board for the National Dairy Industry. The Family Vending Company is one of only three vending companies in the nation to sit on this very important board.

Click here to see more about this program.